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PAYMENT & REFUNDS

 

At Freddy Junta, we prioritize your security and convenience. We offer a variety of secure payment options to make your shopping experience as seamless as possible.

 

Secure Payment Processing

Our webshop (https://freddyjunta.com) is equipped with SSL encryption to ensure that all data transmitted between you and us is securely protected. Once you proceed to payment, our website seamlessly transitions to an SSL-secured connection with our trusted payment provider, ensuring that your transaction is fully safe and confidential. This advanced encryption guarantees that your personal and financial information remains secure throughout the payment process.

 

Available payment methods

We offer a wide selection of payment methods to suit your preferences. You can choose from:

  1. iDEAL

    • The most popular payment method in the Netherlands, allowing direct payments via your bank account. Payments made through iDEAL will be refunded directly to the same bank account in case of a return or refund.
  2. Apple Pay

    • Quick, secure, and easy payments via your Apple device. With Apple Pay, you can pay with a simple touch using Face ID or Touch ID.
  3. Google Pay

    • Use your Android device to make secure payments with Google Pay, offering a fast and reliable checkout process.
  4. Credit Card (via Stripe)

    • We accept major credit cards (Visa, MasterCard, American Express, etc.) via Stripe, a leading payment processor. Stripe ensures a safe, hassle-free payment experience.
  5. PayPal

    • For those who prefer using their PayPal account, we accept PayPal payments. PayPal offers an added layer of protection, allowing you to complete your purchase without sharing your card details directly with us.

 

Payment Security

All transactions made through our website are processed through secure, encrypted connections. We use trusted payment providers such as Ideal, Stripe and PayPal to handle payments, ensuring that your payment information is processed safely and without any risk. These providers also implement their own security measures, including fraud protection and two-factor authentication, to safeguard your payment details.

 

Payment confirmation

Once your payment has been successfully processed, you will receive an email confirmation with your order details. If your payment was unsuccessful, you will be notified and prompted to retry using an alternative payment method.

 

Transaction Fees

Freddy Junta does not charge any additional fees for using any of the listed payment methods unless specified at checkout. However, please note that some payment methods may have fees applied by the payment provider, such as PayPal or credit card payments, which are outside of our control.

 

Payment Terms

  • All payments must be made in full at the time of purchase.
  • Your order will only be processed and shipped once payment has been successfully received.
  • In the event of a failed transaction or payment issue, we may contact you for further details to complete your order.

 

Refunds

  • Payments via Bank (iDEAL): If you paid via iDEAL or another bank transfer method, refunds will be processed and transferred directly back to the same bank account from which the payment was made.
  • Refund Processing Time: Refunds for payments made through iDEAL or any other bank payment method will be processed within 14 days after the returned product(s) have been received and inspected.
  • Credit Card or PayPal Refunds: Refunds via PayPal or credit card will be made back to the original payment method used.

If you paid via bank transfer or another method, please contact us directly for more information on the refund process.

 

Questions or Concerns?

If you have any questions regarding payments or need further assistance, please don’t hesitate to contact our customer service team at info@freddyjunta.com. We’re here to assist you and ensure that your shopping experience with Freddy Junta is as smooth and secure as possible.

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