At Freddy Junta, we are committed to providing our customers with high-quality, made-to-order products. However, we understand that sometimes things may not meet your expectations. If you are not completely satisfied with your purchase, we offer a straightforward return process, provided the item meets the return conditions.
Return Conditions:
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Return requests must be submitted within 14 days of receiving your order.
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Items must be unused, unworn, and in original condition, with all tags attached.
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Products must be returned in their original packaging, including any accessories, tags, and documentation.
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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Due to the made-to-order nature of our products, exchanges are not possible.
To process your return:
Please complete the online return form below. Make sure to provide the following details: